Step 6: Offer Apology

At the moment of delivery, the victim should clearly understand what you are sorry about and why you are sorry. The work you’ve done so far is a thesis of your guilt. The words of apology themselves are the conclusion.

Break time?

The next segments will focus on committing to a cure for the harm. Consider taking a break before you start proposing your ideas you brainstormed. It may help the victim process the direction of the conversation and your request to fix things.