Step 1: Identify Parties

Who are you apologizing to?

The victim is known and is the sole entity to suffer from harm

  • Victim includes 2 or more affected persons
  • May include known and unknown victims

Victim(s) are unknown despite knowledge that wrongdoer’s actions caused harm (ie. warning letter or third-party notification)

your conduct did not affect any victims negatively and therefore no apology is needed