– The Buddha
victim
After the cooldown period, the victim is likely still upset, standoff-ish, and experiencing a lack of trust. Critically, they feel like they are ‘owed something.’ The best approach is to pivot the idea that they are ‘mad at you‘ and towards ‘agreeing to work with you.’
wrongdoer
Anxiety is normal but take comfort in having a plan, because most people don’t. Like the previous stage, allowing emotions to boil over is strategically disadvantageous. And remember, it is not ‘you vs. the victim,’ but rather, ‘you and the victim vs. the problem.‘
Steps of Negotiate Stage
